Frequently Asked Questions:

What are the pack & ship rates? 

Domestic Shipping: (all rates include a $5.00 pack fee)

  • Orders under $25 — FedEx Ground (3-7 Business Days): $11.00
  • $25-30 order — FedEx Ground (3-7 Business Days): $12.00
  • Orders over $30 — FedEx Ground (3-7 Business Days): $13.00

International Shipping: (all rates include a $5.00 pack fee)

  • USPS Priority Mail International (6-10 business days): $63.86
  • USPS Priority Mail Express International (3-5 business days): $75.77

What is the pack fee?  

Each individual order includes a $5.00 USD pack fee in order to send your items out from the store warehouse, this fee is included in your shipping rate. 


What is the turnaround time?  

Most items will deliver within 2 weeks of purchase via FedEx.


How do I know what T-shirt size and style to choose?

The CSTA store offers Unisex Adult Tri-blend Short Sleeve Tees. Please refer to our size charts below to determine the right fit for you. 


What is the return/exchange policy for the CSTA Online Store?

We will gladly accept returns and exchanges for items returned within 30 days from the order date. We will only accept returned goods that are in the same condition as when sent.

If you wish to have an exchange or report a faulty item, please contact Customer Service at, before returning your merchandise. You will receive an email with instructions on how to package and return your item. Please include your name, address, order number, phone number, and instructions on what you would like for us to do (refund or exchange). Also, be sure to include which item(s) you want to exchange for.